FAQs
Frequently Asked Questions
To change your receiving wallet, please send an email request to our support team at [insert support email] using your registered email address. Our team will verify your identity and update your receiving wallet accordingly.
If you would like to change your login password, please send an email request to [insert support email] from your registered email. For security reasons, you will be guided through a verification process before your password is reset.
You can find your personal invitation link in your account dashboard. Share this link with your friends, and when they join and deposit, you will receive a 5% referral bonus of their membership deposit.
We do not charge any withdrawal fees. However, your receiving wallet provider may apply their own fees.
If the trading day is the 1st, your dividend will be paid on the 2nd (Central European Time). You can earn up to 3% of your total membership investment, which will be deposited directly to your registered wallet. Dividend details can be tracked in your account dashboard.
Yes. To increase your membership investment, send funds from your private wallet to the XReturn deposit wallet, which you will find on your dashboard. Please note that new deposits will not generate dividends on the deposit day, but from the following day onward.
No. Trading does not occur during Swedish bank holidays and for approximately 1–3 days per year during server updates (around 16–18 non-trading days yearly in total). We will notify all members in advance when these days occur.
Yes. Changes in regulations, security requirements, KYC updates, or other external factors may temporarily stop trading. While we strive to minimize such interruptions, we cannot assume responsibility for them. Dividends will not be paid during these periods, but members will be informed in advance if such situations occur.
Yes. As with all crypto-related investments, there are inherent risks that cannot be fully controlled. We continuously monitor and update our processes to reduce risks, and we recommend members stay updated with our announcements.
After 35 trading days, your initial investment will have been fully recovered through dividends. From that point onward, you are earning profit. Please note:
If The lifetime membership deposit itself cannot be withdrawn.
- Every trading day within the 35-day recovery period reduces your exposure to risk.
- If you no longer wish to remain a member, you can transfer your dividend payments by updating your receiving wallet to that of a family member, friend, or another person of your choice.
Your tax obligations depend on your country of residence. It is your personal responsibility to declare your earnings and pay taxes as required. We do not report to any tax authorities.